The complete IT function, run for you — or alongside the team you have. One helpdesk, proactive monitoring and security, and a single point of accountability for everything with a plug: one contract, one invoice, one account manager for your whole environment.
Most small and mid-sized firms don't need — or can't justify — a full in-house IT department, yet they carry the same risks as one that does: downtime, security incidents, lost data, and a regulator or investor who expects the basics to be handled. Komstadt's managed IT service is that department, run for you — a single team that keeps your technology working, secure and documented, for one predictable monthly fee.
You can hand us the whole IT function, or we can extend the person or provider you already have (co-managed), covering the areas they don't have the time or tooling for — 24/7 monitoring, security, and compliance evidence. Either way you get one contract, one invoice, one account manager, and a service level you can hold us to.
The complete IT function, run for you — or alongside the team you have. One helpdesk, proactive monitoring and security, and a single point of accountability for everything with a plug: one contract, one invoice, one account manager for your whole environment.
Your staff get one number to call for fast, in-scope support by phone, email or remote session. Behind the scenes, automated monitoring watches your servers, networks, endpoints and cloud around the clock, so most problems are caught and fixed before anyone raises a ticket.
Every device and system is patched on a defined schedule and the result is verified, not assumed. A live asset inventory means nothing on your network is unknown, unmanaged, or quietly running past its end-of-life date.
We run the ongoing security housekeeping most firms let slip — vulnerability scanning, access reviews, privileged-account control and MFA enforcement. The evidence is documented and kept current for your next SFC inspection or investor due-diligence request.
Backups are managed, encrypted and — crucially — test-restored on a schedule, because a backup you've never restored is only a hope. A written disaster-recovery plan sets out how you'd keep operating, and we rehearse it.
Each month you receive a plain-language report on tickets, patching, backups and security posture — no black box. A named account manager holds regular IT strategy reviews, so your technology is planned, not just fixed when it breaks.
Firms with no in-house IT, relying on an ad-hoc vendor or a tech-savvy colleague
Firms with one overstretched IT person who needs backup, tooling and cover
SFC-licensed firms that must show documented controls and evidence
Growing firms that want predictable IT costs instead of surprise call-out bills
Take over your IT completely, or extend the team you already have. Delivered locally in Hong Kong and Singapore, and mapped to the controls the SFC expects of licensed firms.
A remote scan and a short on-site visit across the 10 SFC areas — a written findings report you keep, no obligation.
Book a free assessmentIT, security and the rooms you run the business in — under one SLA and one invoice.
Book your free assessment