Single Point of Accountability
One operating partner coordinates IT, cloud, security and workplace technology so issues are owned properly and not passed between disconnected suppliers.
Managed Services
Managed Services That Keep
People, Platforms and Spaces Working.
Komstadt combines day-to-day IT support, cloud administration, cybersecurity, workplace technology and meeting-room care into one managed service model—with clearer ownership, faster response and better visibility for management.
Helpdesk & EngineersRemote support, onsite dispatch and practical user assistance.
Cloud & Microsoft 365Tenant administration, policy management and daily operational support.
Cybersecurity & GovernanceMonitoring, patching, backup oversight and audit-ready documentation.
AV & Workplace TechnologyMeeting rooms, booking tools and connected workplace systems.
A Clearer Managed Service Model
Less Repetition. More Visibility.
How the Service Fits Together
Platform & Security.
At the centre of most managed-service engagements is the platform and security layer—where reliability, protection, administration and operating control come together.
Managed Platform & Security
A coordinated operating layer covering infrastructure, cloud administration, security controls, resilience and the governance records needed to manage the environment properly.
FoundationInfrastructure & Cloud
Servers & Endpoints
Administration, health oversight and operational management of user devices, servers and connected endpoint assets.
Network & Wi-Fi
Core switching, gateways, wireless services and the connectivity layer that keeps the workplace online.
Microsoft 365 & Cloud
Tenant administration, identity, email, collaboration tools and day-to-day cloud support.
ProtectionSecurity & Resilience
Patching & Cyber Controls
Patching, cyber hygiene and security controls that help reduce exposure to known vulnerabilities.
Backup & Recovery Readiness
Backup status, recoverability and operational resilience reviewed as part of ongoing service health.
Identity & Access
User access, account administration and practical control of who can reach business systems and data.
ControlGovernance & Visibility
Asset Records
Maintain an up-to-date view of the infrastructure, connected assets and key platform information.
Service Reporting
Structured reporting gives management visibility of service health, recurring issues and operational priorities.
Lifecycle & EOL Oversight
Track ageing systems, unsupported software and equipment approaching end of life before they become a problem.
Outcome: a more stable, better-controlled technology platform with stronger visibility, clearer ownership and disciplined ongoing maintenance.
Planning guide
Managed IT Support For Business Workplaces
Managed IT helps organisations coordinate monitoring, end-user support, cloud services, security administration and workplace technology operations.
What Is The Difference Between Managed IT And A One-Off Repair?
Managed IT typically uses a defined scope and ongoing operational process, while a one-off engagement addresses an individual incident or project.
How Does Cybersecurity Fit Into Managed Services?
Asset visibility, access management, patching, incident response planning and independent reviews help management understand risks and prioritise improvements.
What Should Be Agreed Before Managed IT Support Begins?
Define the systems and users in scope, support channels, escalation responsibilities, operating hours and reporting needs. A clear onboarding and asset record helps establish an effective service baseline.