Switching providers, without the horror stories. A structured takeover in defined phases — so nothing falls through the cracks and your staff barely notice.
The fear of switching IT providers keeps a lot of firms stuck with one that's letting them down. It shouldn't. Komstadt's transition is a structured takeover in defined phases, designed so nothing falls through the cracks and your staff barely notice the change happening around them.
We survey and document your environment, transfer knowledge from your outgoing provider, shadow your support in parallel until we've proven we can run it, and only then go live under a written SLA. You come out the other side with full accountability restored and a complete set of documentation you own — smaller environments typically complete in weeks, not months.
We inventory every device, licence and network element and review your whole setup, identifying the top risks and any urgent gaps. You get a clear picture of what you actually have — often for the first time.
A structured handover from your outgoing provider captures how everything works, and we build a full configuration database (CMDB) of assets, configurations and credentials. The knowledge lives with you now, not in one person's head.
Our engineers support your environment alongside the current arrangement, practising until agreed benchmarks are met. There's no gap in cover and no risky 'big bang' cutover.
Your SLA-backed helpdesk goes active, monitoring and security are deployed, and we take full accountability for your IT. From this point there is one clear number to call and one team responsible.
A formal post-cutover review confirms everything is documented, secured and monitored, and books your first monthly report and strategy review. We close the transition properly rather than just going quiet.
Firms unhappy with a current provider but afraid to switch
Firms whose IT knowledge sits with one person or an outside vendor
Firms that have outgrown a break-fix arrangement
Firms that have never had their environment properly documented
A complete runbook, a configuration database (CMDB), standard operating procedures and a security baseline are delivered at cutover — yours to keep, whatever happens next.
A remote scan and a short on-site visit across the 10 SFC areas — a written findings report you keep, no obligation.
Book a free assessmentIT, security and the rooms you run the business in — under one SLA and one invoice.
Book your free assessment